:root{--ops-ink:#182e3a;--ops-muted:#586c79;--ops-teal:#087f77;--ops-line:#dce7e9;--ops-bg:#f4f8fb}body{margin:0;background:var(--ops-bg);color:var(--ops-ink);font-family:Schibsted Grotesk Variable,sans-serif;font-size:14px;line-height:1.6}*{box-sizing:border-box}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.48;cursor:not-allowed}a,button,input,select,textarea{-webkit-tap-highlight-color:transparent}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #664bd8;outline-offset:3px}h1,h2,h3{font-family:Newsreader Variable,Georgia,serif;color:var(--ops-ink)}h2{font-size:29px;line-height:1.15;margin:0 0 14px}p{margin:10px 0 18px}small{display:block;font-size:11px;line-height:1.6}.muted,small{color:var(--ops-muted)}.preline{white-space:pre-line;overflow-wrap:anywhere}.ops-app{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:calc(100vh - 95px)}.skip-link{position:absolute;top:-100px;left:20px;background:#fff;padding:12px;z-index:5}.skip-link:focus{top:5px}.ops-sidebar{background:#123d46;color:#e0f4f1;padding:35px 22px;display:flex;flex-direction:column}.ops-brand{display:flex;align-items:center;gap:12px;text-decoration:none;font-family:Newsreader Variable,serif;font-size:23px;white-space:nowrap}.brand-symbol{height:38px;width:38px;border-radius:11px;background:#cdf360;color:#143c45;display:grid;place-items:center;font-family:Georgia,serif;position:relative;font-size:28px}.brand-symbol>span{position:absolute;font-size:12px;top:-5px;right:-3px;color:#cdf360}.ops-brand small{font:600 7px Schibsted Grotesk Variable,sans-serif;letter-spacing:1.5px;color:#bedbd8;margin-top:7px}.ops-nav-label{font-size:9px;font-weight:600;letter-spacing:1.8px;color:#b1d4cf;margin:52px 12px 18px}.ops-sidebar nav{display:grid;gap:7px}.ops-sidebar nav button{border:0;color:#d8ece8;background:transparent;text-align:left;padding:13px 12px;display:flex;align-items:center;gap:12px;border-radius:10px;font-size:12px;min-height:45px}.ops-sidebar nav button:hover{background:#23505a}.ops-sidebar nav button[aria-current]{background:#cdf360;color:#163e44;font-weight:600}.nav-icon{font-size:19px;line-height:1;width:20px;text-align:center}.ops-count{margin-left:auto;background:#fff7dd;border-radius:5px;color:#153f45;padding:0 6px}.sidebar-note{margin-top:auto;padding:60px 12px 0;color:#b6d6d2;font-size:10px}.sidebar-note p{font-size:11px}.ops-live-dot{display:inline-block;width:6px;height:6px;background:#cdf360;border-radius:50%;margin-right:7px}.ops-body{min-width:0}.ops-top{height:78px;border-bottom:1px solid var(--ops-line);background:#fff;justify-content:space-between;gap:12px;padding:0 38px;font-size:9px;letter-spacing:1px;color:var(--ops-muted)}.ops-top,.user-chip{display:flex;align-items:center}.user-chip{gap:10px;letter-spacing:0;font-size:11px}.ops-avatar{width:32px;height:32px;display:grid;place-items:center;background:#e5e0f9;color:#6046b8;border-radius:50%;font-weight:600}.ops-content{max-width:1500px;margin:auto;padding:36px 38px 0}.ops-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:28px}.ops-heading h1{font-size:clamp(34px,3.5vw,54px);line-height:1.06;margin:12px 0 15px}.ops-heading>div>p:last-child{font-size:12px;color:var(--ops-muted);margin:0}.ops-eyebrow{font-size:9px;font-weight:700;letter-spacing:1.5px;color:#087b73;margin:0 0 12px}.date-chip{font-size:11px;white-space:nowrap;background:#fff;border:1px solid var(--ops-line);border-radius:8px;padding:10px 15px}.ops-button{border:1px solid transparent;background:#087f77;color:#fff;border-radius:8px;padding:11px 17px;font-weight:600;font-size:12px;min-height:43px;line-height:1.4;text-align:center;display:inline-flex;justify-content:center;align-items:center;gap:8px}.ops-button:hover:not(:disabled){background:#066b65}.ops-button.light{background:#fff;color:#14665f;border-color:#bacfce}.ops-button.light:hover:not(:disabled){background:#edf7f5}.ops-button.cream{background:#d6f475;color:#1e4044}.ops-text-button{background:none;border:0;color:#086e66;font-size:11px;font-weight:600;text-align:left;padding:4px 0;text-decoration:underline;text-underline-offset:3px}.ops-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:25px}.ops-stat{border-radius:13px;padding:22px;position:relative;min-height:150px;display:flex;flex-direction:column;justify-content:space-between;overflow:hidden}.ops-stat>span:not(.stat-icon){font-size:11px;font-weight:600;margin-right:25px}.ops-stat strong{font-size:43px;line-height:1.1;font-weight:500;letter-spacing:-1px}.stat-icon{position:absolute;right:18px;top:17px;display:grid;place-items:center;width:28px;height:28px;border-radius:8px;background:#ffffff91;font-size:18px}.teal{background:#d9f3ea;color:#15534e}.orange{background:#ffead7;color:#854612}.purple{background:#eae4fb;color:#594186}.pink{background:#f9e2e7;color:#8b3c54}.ops-columns{display:grid;grid-template-columns:1.5fr 1fr;gap:24px;margin-bottom:24px}.ops-panel{background:#fff;border:1px solid var(--ops-line);border-radius:13px;padding:25px;min-width:0;margin-bottom:0}.ops-panel>p{color:var(--ops-muted);font-size:12px}.ops-panel-title{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:18px}.ops-panel-title h2{margin-bottom:8px}.ops-panel-title p{color:var(--ops-muted);font-size:11px;margin:0}.ops-panel-title .ops-eyebrow{color:#087b73;margin-bottom:10px}.ops-row{border-top:1px solid #e8eeef;padding:15px 0;display:flex;align-items:center;justify-content:space-between;gap:14px;font-size:11px;overflow-wrap:anywhere}.ops-row p{margin:5px 0 0;color:var(--ops-muted);font-size:10px}.ops-row small{margin-top:4px}.ops-feature{border-radius:13px;background:linear-gradient(135deg,#176a68,#15454d);color:#effaf2;padding:30px;position:relative;overflow:hidden;min-height:280px}.ops-feature:after{content:"✦";position:absolute;color:#cef27018;font-size:210px;right:-15px;top:-30px;line-height:1;pointer-events:none}.ops-feature h2{color:#fff9df;font-size:36px;line-height:1.1;margin:25px 0}.ops-feature .ops-eyebrow{color:#dcf18e;font-size:8px}.ops-feature>p{font-size:12px;max-width:35ch}.ops-feature small{color:#c8e2da;margin-top:18px;font-size:10px}.ops-badge{display:inline-block;flex-shrink:0;font-size:9px;font-weight:600;line-height:1.6;background:#fff0d2;color:#76500d;padding:4px 8px;border-radius:5px;max-width:100%}.ops-badge.good{background:#def3e7;color:#226144}.ops-badge.danger{background:#ffe3e5;color:#a12e47}.ops-activity{font-size:10px!important;border-top:1px solid #e8eeef;padding-top:12px;overflow-wrap:anywhere;margin-bottom:12px}.ops-empty{padding:30px 16px;text-align:center;margin:5px auto;max-width:570px}.ops-empty>span{display:grid;place-items:center;height:48px;width:48px;margin:0 auto 18px;background:#ecf4db;border-radius:13px;font-size:24px;color:#548637}.ops-empty h2{font-size:27px}.ops-empty p{color:var(--ops-muted);font-size:12px;max-width:48ch;margin:0 auto 23px}.ops-notice{background:#e6f5f0;border:1px solid #b9dfd3;padding:12px 16px;border-radius:8px;font-size:12px;margin:0 0 22px;color:#14594b}.ops-error{color:#a82942;background:#fff1f3;padding:10px;border-radius:6px;font-size:12px}.ops-card-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}.ops-composer label,.ops-panel label,.pilot-login label{display:block;font-size:11px;font-weight:600;color:#354d5a;margin:13px 0}.ops-panel input:not([type=checkbox]),.ops-panel select,.ops-panel textarea,.pilot-login input{display:block;width:100%;padding:11px 12px;border:1px solid #c6d6dc;border-radius:7px;background:#fff;color:#1d3945;margin-top:6px;min-height:42px;font-size:12px}.ops-panel textarea{min-height:95px;resize:vertical}.ops-form{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}.full{grid-column:1/-1}.form-panel{margin-bottom:25px;border-top:4px solid #0c8e81}.ops-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-top:16px}.ops-stack{display:grid;gap:9px;margin-top:18px}.ops-checklist{display:grid;gap:9px;padding:15px 0}.ops-checklist label{display:flex;align-items:center;gap:10px;font-weight:400;margin:0;font-size:12px}.ops-checklist input{accent-color:#087f77;width:18px;height:18px;flex-shrink:0}.ops-photos{display:flex;gap:12px;flex-wrap:wrap;margin:14px 0}.ops-photos img{border-radius:6px;object-fit:cover;max-width:100%}.ops-photos button{font-size:9px}.task-card>small{margin-top:12px}.property-card{overflow:hidden;padding:0 24px 24px}.property-colour{display:flex;justify-content:space-between;align-items:center;margin:0 -24px 23px;padding:14px 24px;background:#d9f3ea;color:#175b51}.property-colour>span:first-child{font-size:30px;line-height:1}.property-colour>span:last-child{font-size:10px;font-weight:600}.tone-1 .property-colour{background:#eee7fb;color:#68458a}.tone-2 .property-colour{background:#ffead7;color:#875426}.property-times{display:flex;gap:20px;border-block:1px solid #e8eeef;padding:13px 0;margin:18px 0;font-size:10px;color:var(--ops-muted)}.property-times strong{display:block;color:var(--ops-ink);font-size:15px}details{border-top:1px solid #e5edef;margin:14px 0;padding-top:13px}summary{font-size:11px;color:#245866;font-weight:600;list-style:revert}details p{font-size:12px;line-height:1.8}.ops-readiness{border-block:1px solid #e5edef;padding:12px 0;margin:18px 0}.ops-readiness p{font-size:11px;margin:5px 0}.early-form{background:#faf8ff;padding:0 12px;border-radius:7px;margin:16px 0}.early-form details{padding-bottom:13px;border:0}.ops-filter{justify-content:space-between;gap:18px;margin-bottom:20px;font-size:11px;color:var(--ops-muted)}.ops-filter,.ops-filter label{display:flex;align-items:center}.ops-filter label{gap:12px;font-weight:600}.ops-filter input{background:#fff;border:1px solid var(--ops-line);border-radius:7px;padding:10px 12px;min-width:240px}.ops-table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;min-width:640px}caption,table{text-align:left}caption{font-size:12px;margin-bottom:15px}caption,th{color:var(--ops-muted)}th{font-size:9px;text-transform:uppercase;letter-spacing:1px;padding:10px 12px;background:#f4f8fa}td{padding:15px 12px;border-bottom:1px solid #e8eeef;font-size:11px}td .ops-stack{margin:0}td small{font-size:9px;margin-top:4px}.connection-notice{display:flex;gap:18px;align-items:start;background:#e9e6fc;padding:15px 19px;border-radius:10px;font-size:11px;color:#493e75;margin-bottom:20px}.connection-notice strong{white-space:nowrap}.ops-inbox{display:grid;grid-template-columns:260px minmax(0,1fr);border:1px solid var(--ops-line);background:#fff;border-radius:13px;overflow:hidden}.ops-conversations{background:#f8fbfc;border-right:1px solid var(--ops-line)}.ops-conversations>button{display:block;text-align:left;width:100%;border:0;border-bottom:1px solid var(--ops-line);background:transparent;padding:21px;font-size:12px;overflow-wrap:anywhere}.ops-conversations>button.selected{background:#e4f3ed;border-left:4px solid #118276;padding-left:17px}.ops-conversations small{margin-top:6px;font-size:10px}.ops-conversations p{font-size:11px;margin:10px 0;color:#516571}.ops-thread{min-width:0}.ops-thread>.ops-panel-title{padding:25px;border-bottom:1px solid var(--ops-line);margin:0}.ops-thread>.ops-panel-title h2{font-size:28px}.ops-messages{display:flex;flex-direction:column;align-items:start;padding:25px;gap:16px;min-height:170px;max-height:520px;overflow-y:auto}.ops-message{background:#edf2f4;border-radius:10px;padding:15px 18px;max-width:88%;font-size:12px;overflow-wrap:anywhere}.ops-message.team{align-self:flex-end;background:#e0f3e9}.ops-message small{font-size:9px}.ops-message p{white-space:pre-line;margin:7px 0 0}.ops-composer{padding:25px;border-top:1px solid var(--ops-line)}.ops-composer textarea{min-height:110px;padding:12px;font-size:12px}.ops-composer select,.ops-composer textarea{width:100%;border:1px solid #c6d6dc;border-radius:7px;margin-top:6px}.ops-composer select{display:block;padding:10px}.ops-composer small{margin-top:15px}.ops-template-row{display:flex;gap:8px;flex-wrap:wrap}.ops-template-row button{font-size:10px;background:#f6f8fa;border:1px solid #c8d8dd;padding:7px 10px;border-radius:5px;color:#315a65}.ops-alert{background:#fff1e8;border:1px solid #edcbb1;padding:18px;border-radius:8px;margin:20px;font-size:12px}.ops-alert p{margin:10px 0}.ops-alert textarea{width:100%;padding:8px;border:1px solid #c1b0a6;min-height:65px}.ops-footer{display:flex;justify-content:space-between;gap:20px;padding:26px 0;margin-top:40px;border-top:1px solid var(--ops-line);font-size:9px;color:var(--ops-muted)}.ops-footer b{color:#178575;margin:0 5px}.workspace-save{background:#fff;border-bottom:1px solid var(--ops-line);display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:13px 25px;font-size:10px}.workspace-save strong{font-size:10px;letter-spacing:1px}.workspace-save>div{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.workspace-save .ops-button{min-height:32px;font-size:10px;padding:7px 12px}.workspace-save p{width:100%;margin:0;font-size:10px;color:var(--ops-muted)}.save-dot{display:inline-block;width:6px;height:6px;background:#1c8c70;border-radius:50%;margin-right:7px}.save-dot.dirty{background:#c87f22}.workspace-fieldset{border:0;padding:0;margin:0;min-width:0}.pilot-login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-story{padding:12vh 9vw;background:#123d46;color:#dcf0eb;position:relative;overflow:hidden}.login-story h1{font-size:clamp(44px,5vw,80px);color:#f6ffe8;line-height:1.08;margin:70px 0 25px}.login-story p{font-size:14px;max-width:37ch;color:#c1dad8}.login-story:after{content:"✦";font-size:250px;line-height:1;color:#baf0641a;position:absolute;bottom:-50px;right:5px;pointer-events:none}.login-form{align-self:center;padding:50px 12%;max-width:630px}.login-form h2{font-size:37px}.login-form>p{font-size:13px;color:var(--ops-muted)}.login-form form{margin:25px 0}.login-form .ops-button{width:100%;margin-top:8px}.login-form label{font-size:12px}.login-form small{margin-top:25px}.cleaner-shell{max-width:1120px;margin:auto;padding:30px 25px}.cleaner-shell h1{font-size:45px;margin:20px 0}.cleaner-shell .ops-notice{margin-top:20px}@media(min-width:1500px){.ops-content{padding-top:45px}}@media(max-width:1100px){.ops-app{grid-template-columns:210px minmax(0,1fr)}.ops-sidebar{padding:28px 15px}.ops-brand{font-size:20px}.ops-content{padding:26px 24px 0}.ops-top{padding:0 24px}.ops-columns{grid-template-columns:1fr 1fr;gap:18px}.ops-panel{padding:20px}.ops-card-grid{gap:18px}.property-card{padding:0 20px 20px}.property-colour{margin:0 -20px 20px}.ops-stat{padding:18px}.ops-inbox{grid-template-columns:220px minmax(0,1fr)}}@media(max-width:820px){.ops-app{display:block}.ops-sidebar{padding:20px}.ops-brand{font-size:23px}.ops-nav-label,.sidebar-note{display:none}.ops-sidebar nav{display:flex;gap:7px;overflow-x:auto;padding-bottom:3px;margin-top:20px;scrollbar-width:thin;scrollbar-color:#89b9ae transparent}.ops-sidebar nav button{white-space:nowrap;font-size:11px;padding:10px 12px;min-height:40px}.nav-icon{font-size:16px;width:17px}.ops-top{height:57px;padding:0 20px}.ops-content{padding:25px 20px 0}.ops-stats{gap:12px}.ops-stat{padding:16px;min-height:130px}.stat-icon{right:12px;top:12px;width:22px;height:22px;font-size:14px}.ops-stat>span:not(.stat-icon){font-size:10px}.ops-stat strong{font-size:36px}.ops-heading h1{font-size:38px}.ops-columns{grid-template-columns:1fr}.ops-inbox{grid-template-columns:210px minmax(0,1fr)}.pilot-login{grid-template-columns:1fr}.login-story{padding:35px}.login-story h1{font-size:43px;margin:35px 0 18px}.login-story p{font-size:12px}.login-form{padding:35px;max-width:none}.workspace-save{padding:12px 20px}.ops-heading{align-items:start}.date-chip{font-size:10px;padding:8px}.connection-notice{display:block}.connection-notice span{display:block;margin-top:7px}}@media(max-width:560px){.ops-stats{grid-template-columns:1fr 1fr}.ops-stat{min-height:126px}.ops-card-grid{grid-template-columns:1fr}.ops-content{padding:24px 16px 0}.ops-top{padding:0 16px;font-size:8px}.ops-heading h1{font-size:35px}.ops-eyebrow{font-size:8px}.ops-heading{gap:10px}.ops-heading>.ops-button{font-size:10px;padding:9px;min-height:38px}.date-chip{display:none}.ops-panel{padding:20px}.property-card{padding:0 20px 20px}.ops-form{grid-template-columns:1fr}.ops-inbox{display:block}.ops-conversations{display:flex;overflow-x:auto;border-right:0;border-bottom:1px solid var(--ops-line)}.ops-conversations>button{min-width:210px;border-right:1px solid var(--ops-line)}.ops-thread>.ops-panel-title{padding:20px}.ops-thread>.ops-panel-title h2{font-size:25px}.ops-composer,.ops-messages{padding:20px}.ops-panel-title{gap:9px}.ops-badge{font-size:8px}.ops-filter,.ops-filter label{display:block}.ops-filter input{width:100%;min-width:0;margin:8px 0 10px}.ops-filter>span{font-size:10px}.ops-footer{display:block}.ops-footer>span{display:block;margin-bottom:6px}.ops-alert{margin:15px}.workspace-save>div{gap:6px}.workspace-save .ops-button{font-size:9px;padding:6px 8px}.login-form,.login-story{padding:30px 25px}.login-form h2{font-size:32px}.cleaner-shell{padding:24px 16px}.ops-feature{padding:27px}.ops-feature h2{font-size:35px}}@media(prefers-reduced-motion:no-preference){.ops-button,.ops-sidebar nav button{transition:background .15s ease}.ops-stat{animation:appear .3s ease both}@keyframes appear{0%{transform:translateY(5px);opacity:.7}to{transform:translateY(0);opacity:1}}}@media(max-width:560px){.ops-sidebar nav{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));overflow:visible}.ops-sidebar nav button{font-size:10px;justify-content:center;gap:6px;padding:10px 5px;white-space:normal;min-height:40px}.ops-sidebar nav button:last-child{grid-column:1/-1}.ops-checklist label{min-height:28px}.user-chip{font-size:10px;min-width:0}.user-chip>span:last-child{overflow-wrap:anywhere}.ops-top{gap:8px}}.lead-workspace{display:grid;gap:22px}.lead-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:20px 0}.lead-summary>div{padding:17px;border-radius:12px;background:#e7f5f0}.lead-summary>div:nth-child(2){background:#fff0dc}.lead-summary>div:nth-child(3){background:#ede8fc}.lead-summary span{font-size:11px;display:block}.lead-summary strong{font-size:32px;line-height:1.5}.lead-fieldset{border:0;padding:0;margin:0;min-width:0}.lead-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.lead-tools{display:flex;align-items:end;gap:18px;flex-wrap:wrap;margin:20px 0}.lead-tools form{display:flex;align-items:end;gap:10px;flex:1}.lead-tools form label{flex:1}.lead-workspace label{display:block;margin-bottom:14px}.lead-workspace input,.lead-workspace select,.lead-workspace textarea{width:100%;min-width:0}.lead-workspace textarea{resize:vertical}.lead-list{display:grid;gap:10px}.lead-row{width:100%;border:1px solid var(--ops-line);border-radius:10px;background:#fff;padding:17px;display:flex;justify-content:space-between;gap:15px;text-align:left;color:var(--ops-ink)}.lead-row.selected{border-color:var(--ops-teal);background:#edf8f3}.lead-row strong{font-size:14px;overflow-wrap:anywhere}.lead-row small{margin-top:5px;overflow-wrap:anywhere}.lead-row-state{text-align:right;flex-shrink:0}.lead-due{color:#994200;font-weight:600}.lead-contact{display:flex;gap:16px;flex-wrap:wrap;overflow-wrap:anywhere;margin:15px 0}.lead-original{background:#f0f5f6;border-radius:10px;padding:18px;margin:15px 0}.lead-original p:last-child{margin-bottom:0}.lead-editor h3{font-size:26px;margin-top:30px}.lead-workspace details{border:1px solid var(--ops-line);border-radius:8px;padding:14px;margin:15px 0}.lead-workspace summary{cursor:pointer;font-weight:600}.lead-details>div{display:flex;justify-content:space-between;gap:20px}.lead-details dd{margin-left:0}.lead-workspace .ops-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:16px 0}.lead-workspace .ops-actions>span{font-size:11px;color:var(--ops-muted)}@media(max-width:560px){.lead-fields{grid-template-columns:1fr}.lead-tools{display:block}.lead-tools form{align-items:end}.lead-summary>div{padding:12px}.lead-summary span{font-size:10px}.lead-summary strong{font-size:27px}.lead-workspace .ops-panel-title{align-items:start;flex-wrap:wrap}.lead-row{padding:13px;gap:9px}.lead-row-state{max-width:105px}.lead-workspace .ops-actions .ops-button{flex:1 1 auto}.lead-editor .lead-contact{display:block}.lead-contact span{display:block;margin:5px 0}}.lead-workspace input,.lead-workspace select,.lead-workspace textarea{display:block;margin-top:7px;padding:11px 12px;border:1px solid #b8cccf;border-radius:8px;background:#fff;color:var(--ops-ink);font-weight:400;min-height:44px}.lead-workspace h3{font-size:26px}.lead-fieldset:disabled{opacity:.7}